Contact Us

Michael Merseburg
Mailroom Coordinator
T. 212.237.8532

Gerald Sorroza 
Mail Messenger Svcs. Worker, Lvl II

Corey Knight 
Mail Messenger Svcs. Worker, Lvl II

Tomas Vallejo 
Mail Messenger Svcs. Worker, Lvl II

William Rivera 
Mail Messenger Svcs. Worker, Lvl I

524 West 59th Street
Rm. L2.66.00
New York City, NY 10019
T. 212.237.8534

Hours of Operation
9:00am – 5:00pm

Questions or comments with respect to the information presented on this webpage should be directed to Irene O'Donnell.


The mailroom is responsible for the receipt of USPS (United States Postal Service) mail; and for the delivery and pickup of USPS mail and interoffice mail. Other functions completed through
this office include: UPS overnight delivery, bulk mailings, business reply mail (BRM), and certified mail/return receipt.

UPS overnight delivery
UPS approval form signed by the department head is required to send a parcel or letter. To go out the same day, a package must be in the mailroom before 2pm. UPS approval forms are available within the Resource Center on Inside JJC.

Bulk Mailings
Mailings over 200 pieces should be sent out by bulk mailing; this constitutes a savings of more than half the first class postage. Files must be saved in excel CSV format and emailed to Mail pieces will be addressed and up to six inserts may be added to an envelope prior to mailing. Bulk mail pieces may not be personalized, for example, the letter should be addressed as ‘Dear Student.’ Questions on bulk mailings should be addressed to Eileen Lee at

Certified Mail/Return Receipt
This service allows the sender proof of mailing as well as proof of delivery. This is only available for Priority and First class mail.

Business Reply Mail (BRM)
The business reply mail (BRM) service permits a department to send preprinted first class mail reply pieces to customers. The sending department only pays for all BRM envelopes returned. Envelopes not returned are not charged back. Departments wishing to use the business reply mail service must contact Gary Zaragovitch, Graphic Designer, at to create the BRM envelope with the correct design specifications as required by USPS.

Personal Mail
Faculty and staff are prohibited from using the college’s mail facilities and may not send or receive personal mail or packages. 


Policies & Procedures

John Jay College Policies and Procedures Compendium (Inside John Jay)