Dispute Resolution Program

The Dispute Resolution Certificate Program offers training in the techniques of dispute resolution and the theory and methods of defusing conflicts. The program is designed to provide students with an understanding of the conceptual issues involving conflict and conflict management, the skills required to act effectively as a dispute resolver, and internship opportunities for the application of knowledge and skills.

Upon successful completion of course work and a practicum, matriculated students receive a Certificate in Dispute Resolution from John Jay College authorized by the Board of Trustees of The City University of New York and the New York State Department of Education.

Credits Required: 30 Credits


Prerequisite: Sociology 101. This course partially fulfills the College's general education requirements in the social sciences. Individual courses may have their own prerequisites. Students are advised to read carefully all course descriptions in this bulletin when planning their programs, and should consult with the program coordinator.

For further information, contact Professor Maria Volpe, Program Coordinator, Department of Sociology (212.237.8692, mvolpe@jjay.cuny.edu).

Part 1. Required Subtotal: 9 Credits

Required (9 Credits)

SOC 206 Sociology of Conflict and Dispute
SOC 380 Sociology Laboratory in Disupte Resolution Skill Building
SOC 381 Internship in Dispute Resolution


Part 2. Electives Subtotal: 21 Credits

Select Seven (21 Credits)

AFR 110 Race and the Urban Community<
AFR 121 African-American Community Issues
AFR 215 The Police and the Ghetto
AFR 229 Restorative Justice: Making Peace and Resolving Conflict
ANT 315 Systems of Law
ANT 330 American Cultural Pluralism and the Law
DRA 325 Drama Techniques in Crisis Intervention
ECO 280 Economics of Labor
GEN 205 Gender and Justice
ISP Interdisciplinary Studies Program (if applicable, with permission of the Dispute Resolution Coordinator)
LLS 241 The Puerto Rican/Latina/o Experience in Urban United States Settings
LAW 206 The American Judiciary
PHI 105 Critical Thinking and Informal Logic
PHI 302 Philosophical Issues of Rights
PHI 310/LAW 310 Ethics and the Law
PSC 202
Police and Community Relations
PSC 245 Community Policing
POL 206 Urban Politics
POL 305 Constitutional Rights and Liberties
PSY 243 Theories of Personality
PSY 336 Group Dynamics
PSY 375 Family Conflict and Family Court
SOC 160 Social Aspects of Alcohol Abuse
SOC 202/PSY 202 The Family: Change, Challenges and Crisis Intervention
SOC 213/PSY 213 Race and Ethnic Relations
SOC 236 Victimology
SOC 290 Special Topics in Sociology
SOC 305 Sociology of Law
SOC 308 The Sociology of Violence
Various Departments: Fieldwork Practicum

Total required for certificate: 30