Academic Advisement Center

Academic Advisement Center

Make an
appointment ON Navigate

We have a new appointment scheduling system called Navigate!  Sign in below using your CUNY First credentials.

Need help?
See our infographic or
watch this video!

Meet the advisors

Interested in helping your fellow John Jay students?  Become a Peer Advisor!


SUmmer & FALL 2022 Registration

Welcome Back, John Jay!

We are excited to see some of you back on campus!  The Academic Advisement Center will be available both in-person and virtually for the spring 2022 semester.  Please see the left side of this page for our office hours and below for some of the ways to get in contact with us:

  • Make an appointment with an advisor via Navigate.  Need help scheduling an appointment?  Check out this infographic!  Advising appointments are being held in the following ways:
    Online Zoom appointment.  All John Jay students are eligible for a free Zoom account by using your John Jay username and password.  In our experience, this is the easiest and most efficient way to get you advised!  Through Zoom, advisors are able to screen share and show helpful tools such as your transcript and degree audit.
    In Person appointment.  For access to campus facilities, you must adhere to CUNY’s COVID vaccine/testing requirements.  Additionally, as per CUNY’s mask mandate, a mask MUST be worn (covering nose and mouth) for the duration of your visit. 
  • You may call us
    646.557.4872 = Monday - Thursday from 9am - 5pm and Friday from 9am - 1pm.
    646.557.4816 = Monday, Tuesday, Thursday, Friday from 9am - 5pm.


  • We are checking our main email address ( and advisors are checking personal email addresses Monday - Friday 9am - 5pm.


Virtual Walk-In Hours!

Monday, 5/23 = 10:00AM - 1:00PM
Tuesday, 5/24 = 10:00AM - 1:00PM
Tuesday, 5/31 = 10:00AM - 2:00PM

The virtual front desk is available for:  

  • All John Jay undergraduate students, faculty, and staff with general questions for the Academic Advisement Center. 
  • Current John Jay undergraduate students (non-SEEK, non-ACE, non-Honors) who wish to have a quick (no more than 15 minutes) conversation with an advisor. 
  • All new freshmen, new transfers, and readmit students, please book an appointment on Navigate. 


During the above times, click on the following Zoom link and enter the Meeting ID and Password located below:
Meeting ID: 995 6449 7690
Password: 856241

Important Note:
This Zoom meeting is only monitored during the days and times listed above.
On busier days, you may experience some wait time.
We appreciate your patience and look forward to working with you.

Please note that John Jay College will be closed on the following days:
Monday, 5/30/22
Monday, 6/20/22


Welcome to Academic Advising! 

The Academic Advisement Center is one of the many resources here to help you feel ready and confident for the world beyond John Jay!  We will track your progress with general education requirements and assist you in pulling all of the pieces of your education together.

The Academic Advisement Center provides services for the following undergraduate student populations:

  • FreshmenStudents who have between 0-29 credits.
  • Continuing Students: sophomores (30-59 credits), juniors (60-89 credits), and seniors (90+ credits) in a Bachelor's degree program who need advising regarding general education requirements.
  • ​Students on Academic Probation.
  • New Transfer Students
  • Readmitted Students
  • Graduating Seniors: students who meet the criteria for CUSP - Completion for Upper-division Student Program - will be advised in regard to their graduation timeline, graduation checklists, remaining major, minor, elective, and outstanding general education courses.
  • Apple Corps Students: Apple Corps students can contact their advisor, Natalie Jordan (, for assistance.

Please remember that for major and minor advising you need to speak with your major or minor advisor!