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| COMPUTER / NETWORK STATUS | |
| Questions or comments with respect to the information presented on this webpage should be directed to ITSS@jjay.cuny.edu. |
The mission of Instructional Technology Support Services (ITSS), a division of the Department of Information Technology (DoIT), is to lead in the development and deployment of new educational technology and to provide the training required to effectively integrate technology into the instructional program.
ITSS provides a multitude of outstanding services to assist John Jay College faculty, staff, and students to achieve their instructional technology development and productivity. Below is a brief description of the type of services ITSS provides.
Professional Development and Training Services
ITSS offers a variety of training sessions and events designed for different needs and users. Every semester, ITSS presents series of training sessions from hour long demonstrations to extensive, multiple day, classroom-based hands-on courses on a variety of computing topics for the faculty, staff, and students.
Computer Lab Services
ITSS provides John Jay College students with access and support to well maintained computers in our facilities, as well as all Student Technology Fee funded departmental computer labs, Cyber Cafe and Lounge areas, Mobile Computer Labs, the Laptop Loan Center and the new EZ Print Center. Services include Student OCS Printing and the ITSS Training Desk.
Classroom Technology Services
ITSS provides and maintains all the instructional technology within classrooms. Our excellent CTS staff are always ready to support the faculty and staff in achieving the optimal use of classroom technology for teaching or presentation.
Consultation and Other Services
ITSS offers personalized, one-on-one consultations to our faculty and staff scheduled at a mutually convenient time. Other services include Software Site Licensing and Distribution, Podcasting support, Website Development Support, and much more.
Online Training Resources and FAQs
ITSS produces multiple documents and training materials to facilitate professional development for online access at you own pace and time. Committed to providing a supplemental enhanced learning experience, ITSS has chosen an acclaimed professional web-based training site, MySkillSource.
In addition to the above primary services, ITSS administers and coordinates the Student Technology Fee at John Jay College which entails the acquisition of proposed hardware and software to achieve successful approved project implementation.
Information about upcoming events, services and workshops sponsored by ITSS is posted on the ITSS website and also on the College Calendar.
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