Classroom Lab Support Services (CLSS) manages the software and distribution terms stated under the Software Site Licenses acquired by the college and CUNY.

John Jay College and CUNY offer a select group of software programs for both on-campus and off-campus use, with restrictions.  Specific software titles are available to faculty, staff, and students at no additional charge for installation on their office computer.  Other titles can be purchased at highly reduced rates.  A smaller subset of this software can be installed on a faculty, staff, and/or student home computer.

 

Rules and Policies All users at John Jay College using any campus computing resources are required to abide by rules and policies set forth by CUNY, our college and respective department or center.

Please revisit this page for updates of Software Site Licensing information.

 


On-Campus (Office) Use Software Procurement Procedure:

Company/Product Office Use Purchase Required Request Through
Adobe Yes No
DoIT Helpdesk
Apple Yes Yes Apple
Borland Yes No Borland
ESRI Yes No DoIT Helpdesk
Hummingbird Yes No DoIT Helpdesk
Maple Yes No DoIT Helpdesk
Mathematica Yes No DoIT Helpdesk
Microsoft Office Yes No DoIT Helpdesk
Microsoft OS (2000, XP, Vista) Yes No N/A
Oracle Yes No DoIT Helpdesk
SAS Yes No DoIT Helpdesk
SPSS Yes No DoIT Helpdesk
Symantec Antivirus Yes No N/A

Software programs that do not require purchase can be installed on any college-issued computer simply by submitting a request to the Helpdesk (helpdesk@jjay.cuny.edu; ext. 8200).

Software programs that require purchase must follow normal procurement procedures. All purchases for on-campus use are made by the requester using departmental budget funds. Procurement procedures, such as submitting authorized purchase requisitions through appropriate channels, are the sole responsibility of the requester. Vendor information can be found on the CUNY Site Licenses website or by contacting Yvette Fibleuil at ext. 8227 or via email at yfibleuil@jjay.cuny.edu. Please follow purchasing procedures for software titles from Adobe, Apple, and Borland in order to obtain special pricing.

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Off-Campus (Home) Use Software Procurement Procedure:

Company/Product Home Use Purchase Required Request Through
Adobe Yes Yes N/A
Apple No Yes Apple
Borland No Yes Borland
ESRI No No N/A
Hummingbird No No N/A
Maple No No N/A
Mathematica Yes No DoIT Helpdesk
Microsoft Office Yes Yes CUNY eMall
Microsoft OS (2000, XP, Vista) Yes Yes CUNY eMall
Oracle No No N/A
SAS Yes No DoIT Helpdesk
SPSS No No N/A
Symantec Antivirus Yes No CUNY eMall

Software programs that do not require purchase can be requested through the Helpdesk (helpdesk@jjay.cuny.edu; ext. 8200).  Some software can be downloaded from CUNY eMall.

Software programs that require purchase can be procured either through the CUNY eMall or, through participating vendors. To purchase programs through the CUNY eMall, please login to the CUNY Portal and select the CUNY eMall.  Please follow purchasing procedures for software titles from Adobe, Apple, and Borland in order to obtain special pricing.

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How to Order Adobe Software:

CUNY currently has a site license with Adobe for it's Design Premium and Master Suite applications. Faculty and staff can request installation of the Master Suite on their office computers by contacting the DoIT Helpdesk (212.237.8200) and scheduling an appointment with a technician. Adobe Design Premium is installed on all campus lab computers for student access. There are no home-use licenses available for any Adobe products.

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How to Order Apple Software:

If you intend to order less than 10 copies of an Apple software title, a quote can be acquired online through the Apple Store for Education.

For volume purchases, contact Daniel Cygielman, Apple's higher education sales representative, at danielcygielman@mac.com

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How to Order Borland Software:

Contact Roseanne Thogode
Borland Academic / Government Account Manager
Phone: 800-441-1511 ext 7208

Before ordering, please inform her that you are with CUNY and should be charged CUNY Volume Purchasing prices.

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Procedures for Installing Software on Office Computers:

Please call or email the Helpdesk and provide the following information:

  • Your name
  • Your contact information
  • Your office location
  • The title of the software package

A work order will be created then an appointment will be scheduled for a DoIT technician to install the software on your office computer. 

You are responsible to abide by the software's Terms of Use agreement.

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Procedures for Installing Software on Home Computers:

Please call or email the Helpdesk and provide the following information:

  • Your name
  • Your contact information
  • The title of the software package

A work order will be created then you will be notified when a copy of the software is ready to be picked up at CLSS in office L2.73.13 NB.  Please see Ms. Yvette Fibleuil (ext. 8227), the John Jay site license coordinator.  You are responsible for the installation.  Instruction on how to install the software are usually included in the software CD/ DVD disk or printed material.

Note: In order to receive the software, all software companies require a loan agreement form to be completed and signed. Once signed, the software will be provided. The software is to be returned to Ms. Fibleuil within three business days.

You are responsible to abide by the software's Terms of Use agreement.

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Software Policies:

Below is a list of no-nonsense software policies all users must abide by.  If you have any questions, please contact CLSS@jjay.cuny.edu.

  • All software is owned solely by the company that created or acquired it.
  • Users must abide by the terms of the agreement of use issued by the software company.
  • Users are not allowed to make copies of the software, either in its entirety or selected parts of the software.
  • A software license does not confer ownership of the software, only the right to install it on a given computer.


Disclaimer:

Neither John Jay College nor CLSS can be held accountable for any damage, loss of data or time spent due to any software whether installed by our technician or yourself.  Our technicians, however, will try to restore the CLSS computer to its prior or original state.  It is recommended that you perform a full system back-up or at least your important data to an external device such as a USB flash drive.

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Please revisit this page for updates of Software Site Licensing information.

Please visit the CLSS General FAQ for common questions and answers.

  

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