Administrative Technology Support Services (ATSS)

Administrative Computing services the college with Network Management, Help Desk, Phone System and Application and Main Frame Support.

Network Management
This group is responsible for connectivity to the internet, wireless and security. Its primary mission is to maintain the John Jay College network that connects virtually every technological service provided to members of the John Jay College community. More

Help Desk
We strive to be consistently helpful as possible so you, faculty, staff and students, can be as effective as your creativity and skills will permit. If you need assistance, whether it be a virus is in a computer or upgrade a computer, please call 212-237.8200. More

DoIT provides faculty, staff and students with e-mail accounts that can be read from any computer connected to the INTERNET. You are provided the flexibility to use your e-mail system from home, through American Online or any other INTERNET service provider. More

Phone System
Telecommunications maintains the College's Phonemail, telephone system, handles repairs to damaged telephone equipment, and completes any moves, adds or changes to staff and department extensions. It also maintains the online and printed directories for the faculty and staff. More

Applications & Mainframe Support
Our team of professionals handle the mainframe operations of the college, web application development and support, custom programming services, reporting and data manipulation.  Aside from these services, we also handle email account management, mainframe user administration and the maintenance of digital records.  More

524 West 59th Street, Suite L2.63.00
New York, NY 10019



 ATSS Services Presentation (PowerPoint Presentation)

Computer Equipment Request Form

Anti-Spam Software (PDF)

Anti-Spam FAQ (PDF)

Site License

Wireless Information


CUNY Computer Resource Use Policy

CUNY IT Policies

Statement on University Information Security Standards V04 (PDF)

John Jay College Policy and Procedures Compendium (Inside John Jay)


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