Our goal is to provide faculty and staff with excellent support for various mainframe, desktop and web applications.   We maintain the integrity and security of all systems to ensure uninterrupted availability of information throughout the campus.  Another service we provide is the development of custom web applications to further empower our faculty, as well as support for them. 

Mainframe Services
  • Record Keeping and Maintenance of Student Records
  • Financial Data
  • Awards, Loans and Deferments
  • Work Study
  • Printing (Student Bills, Notices, Letters, Checks)
  • Collections
  • Grades
  • Student Evaluations
  • Test Scores
  • Immunizations
  • Printer setup and support during registration/orientation
  • Ad-hoc reports for statistical analysis
  • Training for SIMS, CUNYVM and WYLBUR Systems

Applications Support
  • SALI
  • The Jay Stop 
  • Change of Major
  • Key Request
  • Bravo Awards
  • AD Password Change/Reset
  • Inside John Jay
  • Certification of Enrollment Letter
  • Financial Aid Breakdown Letter
  • Change of Address Form
  • Graduation Audit Form
  • Course Schedule Online
  • Transcript Online
  • Stops Report Online
  • Resume / Cover Letter Scoring Rubric
  • New Email Request

For more information regarding our services or if you require assistance in any of these areas, please contact our help desk at 212-237-8200 or at helpdesk@jjay.cuny.edu  and they will route your call accordingly.

John Jay College Policies and Procedures Compendium (Inside John Jay)


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