John Jay College Of Criminal Justice | The City University of New York

ATTENDANCE

If you schedule an appointment, you are expected to attend. If you cannot attend, you should contact the center to cancel as far in advance as possible. Students who have missed four appointments will no longer be permitted to schedule appointments in advance. Tutoring services for these students are available on a walk-in basis only and are contingent upon tutor availability. Please be aware that it is very difficult to consistently receive tutoring services on a walk-in basis because of the demand for tutoring.

If you are more than ten minutes late for your appointment, you risk losing your seat to a walk-in. Once your seat is lost, it is lost. We do not overload appointments to accommodate students who arrive late.

It is your responsibility to make sure you are signed in for all of your sessions so your appointment history will be accurate. Some instructors will request a list of their students who came for tutoring, so making sure your appointment history is accurate and complete has the potential to impact your grade.

If you need proof that you came for tutoring, please see the center coordinator for a printout. This is the only proof of tutoring that we provide. Tutors will not sign notes or forms of any kind. Your instructor can also request a copy of your appointment history by email directly from the center coordinator.

CHECK YOUR EMAIL

Communication from the center goes to your John Jay email account. You are expected to check your email regularly if you are using any center services.

SMALL GROUP TUTORING

The MSRC offers tutoring for groups of two students at a time. It is not possible to arrange for individual tutoring. In addition, you may not join a session that is already full under any circumstances except by permission of the center director. Tutors do not have the authority to make exceptions to this rule.

For MAP program policies, click here.

GRADED ASSIGNMENTS

Tutors do not help students directly with graded assignments. Your grades must reflect your own work, not the work of a tutor. If you have a graded homework assignment, take-home exam, lab report, etc., your tutor will be happy to work with you on similar material until you master the concepts so you can complete your graded assignment on your own.

MANDATORY TUTORING

If you have received a tutoring referral from your instructor or your instructor requires/rewards attendance at tutoring, you are expected to stay the entire hour in order to receive credit for attending. If you only have a few questions of your own, try working with the tutor on additional similar problems, having the tutor quiz you on your class notes to check your understanding, reviewing older material, or previewing material that is coming up soon. If you’re not making A’s on every test, there is definitely more work you could be doing with a tutor!

AVAILABILITY OF APPOINTMENTS

Appointments are scheduled on a first-come, first-served basis. In order to get an appointment during times of peak demand, you may need to be on campus earlier or later than you usually are, or on a day you don’t usually come. If your schedule is very tight and you don’t have that kind of flexibility, you should schedule your tutoring appointments further in advance to ensure you can get the dates and times you need. This is especially important for students in courses with mandatory/incentivized tutoring and those who have been referred by their instructor.

FOOD AND DRINK

Eating and drinking in the center is a privilege, not a right. You may do so at the square study tables only. Under no circumstances may you eat or drink in the computer lab.

CELL PHONES

Cell phone use is not permitted anywhere in the center. If you must use your phone, please do so in the hallway.

COMPUTER LAB USE

This is an academic computing lab. Students are not permitted to access Myspace, Facebook, Flickr, Twitter, YouTube, Hulu, or any other recreational web sites from this lab. Please use the Cybercafe on the second floor for your recreational computing needs. Also, please note that the center staff does not provide technical support. If you need assistance operating a computer or using standard software, please use the large lab on the first floor of North Hall where technical support is available. If you are having trouble with course-specific software, please contact the publisher or your instructor.

A valid John Jay student ID number is required to log in to computers in this lab. In addition, a valid John Jay student email account is required to release print jobs at the print server.

USE OF THE RESOURCE LIBRARY

Materials checked out of the resource library are due back before the close of business the same day. Under no circumstances may you take a book out overnight. If you do not return your books on time, you may be barred from future borrowing.

Please note that the center’s resource library is not intended to be a substitute for buying your own books. You are responsible for purchasing all required reading materials for your classes.

STATEMENT ON STUDENT CONDUCT

The Math & Science Resource Center expects those who use our services to respect the rights of others and to follow center policies. Responsible conduct is expected and required. Individuals who violate center policies and/or engage in unacceptable behavior such as physical or verbal abuse may lose their center privileges and/or be subject to disciplinary action by the college.

Last updated August 3, 2009