Navigate Instructions for Transfer Students

Navigate Instructions for Transfer Students

How To Make An Appointment

Click here for a step by step infographic or see instructions below!



Before you Begin- What you will need to access Navigate:

  • Your CUNY First login credentials.


To make an appointment using Navigate, follow the steps below:

  1. Go to the John Jay webpage and click on the Webapps link at the top of the page.  On the Webapps page click on the Navigate (EAB) link in the CUNY Services column on the left. 
  2. Log in with your CUNYfirst ID and password.
  3. Navigate will open to your homepage.  In the Yellow Box at the top of your homepage, click the “Schedule This Appointment” button.
  4. Choose the date and time you would like for your appointment.
  5. Click on an available time slot for your appointment.
  6. Review the appointment details, add a comment for your advisor about your appointment, and provide a cellphone number if you would like a text reminder about your appointment.
  7. Click “Schedule.”


All appointments take place remotely through Zoom.  Zoom appointment links are included in your appointment confirmation email or can be found by clicking on the "conversations" icon in your Navigate account.  You may need to uncheck the "View Personal Messages Only" box to see your appointment confirmation email.