Blackboard Student Support

Blackboard Student Support

Classroom Lab Support Services (CLSS) forms the Blackboard Student Support Group to provide John Jay College students with a dedicated team of staff to smooth students' academic experiences of integrated Blackboard education. Established on September 2009 students with any Blackboard issues or questions may visit and consult with the team located in CLSS office L2.73.10 NB during normal business hours or send their questions to or call 212-237-8200.

For student Blackboard online tutorials and FAQ, please click the link below:


In August 2010, the Office of Undergraduate Studies and CLSS,  as a joint and collaborative effort, established the Blackboard Support Group with its own web presence and consolidated support information to better serve and support bothfaculty and students at John Jay College.  All new Blackboard tutorials and training events will be listed in its respective web pages.

Please revisit this page as CLSS updates it with more details.

Please visit the CLSS General FAQ for common questions and answers.