Ph.D., Graduate Center, City University of New York (2019, Criminal Justice)
M.A., Naval Postgraduate School (2013, Homeland Security and Defense)
M.P.A., John Jay College of Criminal Justice (2005, Public Sector Inspection and Oversight)
B.A., State University of New York at Albany (1993, Political Science)
PAD 101, Introduction to Public Administration (Undergraduate)
PAD 140, Introduction to Public Administration (Undergraduate)
PAD 346, Human Resource Management (Undergraduate)
PAD 715, Organizational Theory and Management (Graduate)
*Certified for both online and hybrid instruction (Blackboard portal)
University and Agency Partnership Initiative (UAPI): Center for Homeland Defense and Security
Mercado, C. (2019). The Ferguson Effect in Contemporary Policing: Assessing Police Officer Willingness to Engage the Public, (Doctoral dissertation). Graduate Center, City University of New York, New York.
This study measured police discretionary enforcement decisions as a means of examining de-policing and police disengagement when law enforcement are challenged by the public.
Mercado, C. (2013). Are we getting it right? Measuring the efficacy of intelligence programs in the post-9/11 world through a policy analysis of the NYPD’s Operation Sentry, (Master's thesis). Naval Postgraduate School, Monterey, California.
This report examined Operation Sentry—an intelligence collection and inter-agency collaboration platform that networks law enforcement and other agencies to help effectively investigate crime and overall threats to New York City.