Services, Turnaround Times & Downloads
We look forward to collaborating with you! Our updated service list, turnaround times & job request form went into effect on March 18, 2024. Find more information below & contact Kira Poplowski, chief communications officer, with your questions.
- On March 18, a single job request form replaced multiple request forms/processes and streamline how members of the campus community collaborate with us. Thank you to everyone who helped us refine the form!
- On March 18, an updated list of services and turnaround times more strongly aligned strategic priorities, resources and workload was launched. [For example, our graphic design team of only 2.5 people completed 1,900 requests in 2023.]
- Turnaround times start when we receive a complete request form & all materials needed to complete the request [final text, images, links, etc].
- Turnaround times include two rounds of changes & one final review. Additional rounds of changes extend the turnaround time.
- We do not have a copyeditor & cannot copyedit your text. Please use a free service like Grammarly to ensure accuracy.
- All work done by us follows John Jay branding guidelines.
- We cannot fulfill rush requests. Alternative options include our self-service templates [see below], Staples & FedEx Office.
| Service | Turnaround Time | Notes |
|---|---|---|
| Ads, print & digital | 7 working days | |
| Annual Fund assets | 15 working days | Offices of President & Advancement only |
| Banner, digital | 5 working days | |
| Banner, retractable | To borrow a JJ retractable banner, please complete the request form below by selecting "Other" & then writing the request & date/time needed | We do not produce banners customized for individual units, departments, events, etc. |
| Brochure, print | Determined case by case | Print brochures consume more hard, soft & environmental resources than digital work. Pls make your request using the form below & we'll let you know if we have the capacity. |
| Business cards | 5 working days | |
| Certificate(s) | 10 working days | A self-service template will be shared soon |
| Constant Contact email graphic | 5 working days | Offices of President, Advancement & External Affairs only |
| Constant Contact email | 7 working days | Offices of President, Advancement & External Affairs only |
| Direct mail assets | 15 working days | Offices of President & Advancement only |
| Envelope | 5 working days | |
| Flyer, print | See links to self-service templates below | We do not produce print flyers, which consume non-renewable resources, are used briefly and then thrown away |
| Folder | Folders with JJ branding can be ordered directly from the Print Shop | We do not produce folders customized for individual units, departments, events, etc. |
| Invitation, digital | 5 working days | Offices of President, Advancement & External Affairs only |
| Invitation, print | 10 working days | Offices of President, Advancement & External Affairs only |
| Letterhead | 5 working days | |
| Logo | 5 working days | Download main JJ logos below |
| Postcard | 10 working days | Offices of President, Admissions, Advancement & External Affairs only |
| Poster | 10 working days | For events only |
| Program | 10 working days | For events only |
| Signage | 10 working days | For events only |
| Social media graphic | 7 working days | External-facing & external/internal-facing only |
| Tablecloth | To borrow a JJ tablecloth, please complete the request form below by selecting "Other" & then writing the request & date/time needed | We do not produce folders customized for individual units, departments, events, etc. |
| Video | Determined case by case | |
| Website support | Determined case by case | Content owners are responsible for updating their pages. See user guide below. For more advanced help, pls complete the request form below. |
| Zoom background | See links to download one below |
Links, Forms & Downloads
Website editor user guide
Job request form (As of March 18, 2024)
Download a self-service flyer template
-Word Option 1 Option 2
-Google Doc Option 1 Option 2
Download a John Jay logo
Download a John Jay Zoom background