Deadlines & Contact Info

We're here to help you through the financial aid process.
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Financial Aid Deadlines
Financial Aid Type Summer 2023 Fall 2023 Spring 2024
2023-2024 FAFSA Priority March 15, 2023 April 30, 2023 April 30, 2023
2024-2025 FAFSA Priority May 1, 2024 May 1, 2024 May 1, 2024
FAFSA must be processed before the last day of enrollment or date listed (whichever is earlier) August 17, 2023 December 20, 2023 May 22, 2024
Completion of Verify my FAFSA Task(s)* August 1, 2023 December 1, 2023 May 1, 2024
Excelsior Scholarship** N/A August 31, 2023 February 2, 2024
Last Day to Apply for Direct Loans & Alternative Loans August 3, 2023 December 4, 2023 May 6, 2024
Last Day to Change Major for TAP & APTS N/A September 14, 2023 February 14, 2024
Taken & Passed the Ability-to-Benefit Test N/A September 14, 2023 February 14, 2024
Federal Work-Study Job Placement*** N/A November 29, 2023 April 22, 2024
Financial Aid Census Date**** July 11, 2023 September 1, 2023 February 1, 2024
Financial Aid Suspension Appeal & FA Waiver of Good Academic Standing July 21, 2023 September 15, 2023 February 16, 2024
2022-2023 Financial Aid Deadlines
Financial Aid Type Summer 2022 Fall 2022 Spring 2023
2022-2023 FAFSA Priority March 15, 2022 April 30, 2022 April 30, 2022
Completion of Verify my FAFSA Task(s)* August 1, 2022 December 1, 2022 May 1, 2023
Excelsior Scholarship** N/A August 31, 2022 February 9, 2023
Last Day to Apply for Direct Loans & Alternative Loans August 8, 2022 December 2, 2022 May 5, 2023
Last Day to Change Major for TAP & APTS N/A September 14, 2022 February 14, 2023
Taken & Passed the Ability-to-Benefit Test N/A September 14, 2022 February 14, 2023
Federal Work-Study Job Placement*** N/A November 29, 2022 April 22, 2023
Financial Aid Census Date**** July 12, 2022 September 1, 2022 February 1, 2023
Financial Aid Suspension Appeal & FA Waiver of Good Academic Standing July 15, 2022 September 16, 2022 February 17, 2023

*Students must be registered for the term of submission and have submitted all requested documentation.
** Deadline is subject to change.
*** Federal Work-Study has a start date of June 24, 2022, and an end date of May 23, 2023.
**** Changes must be made prior to this date for Financial Aid Certification. 

Financial Aid Navigation Resources and Tools 

  •  Login to your CUNYfirst account via https://home.cunyfirst.cuny.edu/
     
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    CUNYfirst Login Screen Image

     
  • Select Student Center from the drop-down list at the top-center of the page.
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    Student Center Dropdown Image
  • Click the Financial Aid Tile
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    Financial Aid Tile Image
  • Ensure that the year is set to 2023-2024.  Once confirmed open the Financial Aid Summary and click Summary
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    View Financial Aid Summary Image
  • You will now be able to see your Financial Aid Summary for the selected year or for a particular semester. To view Summary for a specific semester, select that semester by selecting it in the display drop down menu.
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    Award Summary View Image
  • Login to your CUNYfirst account via https://home.cunyfirst.cuny.edu/
     
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    CUNYfirst Login Screen Image

     
  • Select Student Center from the drop-down list at the top-center of the page.
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    Student Center Dropdown Image
  • Click the Financial Aid Tile
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    Financial Aid Tile Image
  • Ensure that the year is set to 2023-2024.  Once confirmed open the Awards section on the left side of the page and click Accept/Decline
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    Financial Aid Accept-Decline Action Step 1 Image
  • Click the Pencil icon on the left side to accept/ decline or edit the amount of your Direct Loan
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    Financial Aid Accept-Decline Action Step 2 Image

     

  

  •  Login to your CUNYfirst account via https://home.cunyfirst.cuny.edu/
     
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    CUNYfirst Login Screen Image

     
  • Select Student Center from the drop-down list at the top-center of the page.
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    Student Center Dropdown Image
  • Click the Financial Aid Tile
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    Financial Aid Tile Image
  • Open the Awards section on the left hand side of the page and click Disbursements
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Disbursement View on CUNYfirst

  

  •  Login to your CUNYfirst account via https://home.cunyfirst.cuny.edu/
     
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    CUNYfirst Login Screen Image

     
  • Select Student Center from the drop-down list at the top-center of the page.
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    Student Center Dropdown Image
  • Click the Financial Account tile to view your account balance
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    Financial Account Tab for Balance Amount
  • Visit Student Forms and log in using your CUNYfirst credentials.
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Student Forms Login Page
  • Complete Two-Step Authentication
  • Once logged into the Student Forms platform press the Manage Request button Then the “+” next to EFC Contribution Appeal
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Initiate Appeal Request
  • If you have successfully completed these steps you will be asked to provide an explanation of your request before the request is initiated.
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Student Center Dropdown Image
  • Click on Task and Holds
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Task and Hold Tile on CUNYfirst
  • From the To Do List on the left side panel click on the specific Task for additional information on how to complete it
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Inside Task Tile on CUNYfirst

Note: This is an example of one Task that could appear on your CUNYfirst account.  Please review any Task that appears in this section as it can impact your Financial Aid eligibility.

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Student Center Dropdown Image
  • Click on Task and Holds
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Holds View on CUNYFirst
  • Click on the Hold to view details.
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Inside CUNYfirst Holds
  • Login to your Navigate EAB account via https://jjay-cuny.campus.eab.com/
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    CUNYfirst Login Screen Image
  • Once logged into you Navigate EAB account you will see an orange banner inviting you to schedule an appointment with Financial Aid. In this screen you will click on the “Schedule This Appointment” Link.
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Navigate EAB Homescreen Image
  • After clicking on the “Schedule This Appointment” Link you will see a list of the nearest availabilities (purple box, on the right side).  You can search for additional availabilities by adjusting the calendar (blue box, on the left side).  Select the availability that best works with your schedule.  Note: You will not be able to schedule an appointment during any scheduled classes.
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EAB Appointment Selection Screen Image
  • Once you select an availability you will be taken to the “Review Appointment Details and Confirm” page.  At the top of this page please confirm the Date and Time selected previously.
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EAB Appointment Confrim Top Image
  • Once you have confirmed the Date and Time is correct scroll to the bottom of the “Review Appointment Details and Confirm” page.  Should you want to share any additional notes please enter them in the “Would you like to share anything else?” textbox (green box).  Lastly, please review the email and text message reminder sections (blue boxes). Once confirmed press Schedule” to complete registration.  Note: You will only be able to update your Phone Number as the system will send the reminder to your John Jay Student email.
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EAB Appointment Confrim Bottom Image
  • Once you have completed registration you will see the “Success! Appointment Scheduled” confirmation page.  Please remember to attend your scheduled FAFSA® workshop.  Should you need to cancel please login to Navigate EAB or email us at financialaid@jjay.cuny.edu.
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Appointment Scheuduled Image

To verify New York State student aid applicants’ income and tax return information, HESC runs a process with the New York State Department of Taxation and Finance (NYS Tax) called the income verification program (IVP). During this process, student, spouse and parent information provided on the TAP application is compared with tax return data on file with the State to confirm whether income taxes were filed for the requested tax year and if the correct income is being used to determine the award. 

 

If income verification is attempted but a match is not made on the student, spouse and/or parent tax return information, the applicant will receive an email with instructions to log into their HESC account to review their TAP application for any errors that may have caused income verification to fail.  Below are the instructions for applicants to make corrections to their application to resolve issues with failed income verification.
 

Student Instructions

  1. Visit: https://hesc.ny.gov/myaccount  
  2. Click on the “Review My NYS Financial Aid Information” to login
  3. Enter your HESC User ID, PIN, last 4 of your Social Security Number
  4. After you have logged on to the HESC system click “Details” next to the last TAP activity date
  5. On the details page, go to “Review/Update” button where you can make changes to the 2023-2024 TAP application

Tips for Fixing the Most Common Errors that Cause Income Verification Problems

 

Student/Spouse information

  • Review the Last Name and Social Security or Tax-filer Identification Number (TIN) provided for you (your spouse if any) matches exactly what is listed on your (your spouse if any) 2021 New York State Tax Returns

Student/Spouse tax return type

  • Ensure that your (your spouse if any) 2021 New York State Tax Return type (IT-201 or IT- 203) matches exactly the response provided on your 2023-2024 TAP application
  • If you (your spouse if any) did not file tax returns for the 2021 tax year, then you may correct the form type to “Will not file any taxes.”

Parent information

  • Review the Last Name and Social Security or Tax-filer Identification Number (TIN) provided for the parent(s) and ensure it matches exactly what is listed on their 2021 New York State Tax Returns

Parent tax return type

  • Ensure that your parent(s) 2021 New York State Tax Return type (IT-201 or IT- 203) matches exactly the response provided on your 2023-2024 TAP application
  • If your parent(s) did not file tax returns for the 2021 tax year, then you may correct the form type to “Will not file any taxes.”

What to do if Information is Correct

 

If the information on the 2023-2024 TAP application looks correct and there seem to be no edits required, then you (your spouse if any) and/or parent(s) should contact the New York State Department of Taxation and Finance to ensure that a tax return was received for the 2021 Tax Year.  Their contact information can be found online at https://www.tax.ny.gov/help/contact/contactus-ind.htm.  

 

IVP Resolution Instructions (2023-2024) for HESC.PDF

Contact Us

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Wed-1:00pm-4:00pm

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Email & Phone

212-663-7867
financialaid@jjay.cuny.edu
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Addresses

Be sure to only mail information to our mailing address

Mailing: 524 West 59th Street, BMW 607, New York, NY, 10019
Physical: 555 West 57th Street, 6th Floor, New York, NY, 10019