Jay Express
Welcome to Jay Express Services!
Your “one-stop” source for essential, reliable & up-to-date information!
Click here to schedule an on-campus appointment with a Jay Express Services Representative.
Fall & Spring & Summer Office Hours
- via Email (jayexpress@jjay.cuny.edu): Monday - Friday 9AM - 5PM
- Enrollment Management Call Center (212-663-7867): Monday - Friday: 9AM - 3PM (Closed 12PM -1PM)
- Jay Express Counter (by appointment): Monday - Thursday 9AM - 4:45PM / Friday 9AM - 3PM
Office of the Registrar Quick Links
- Academic Dismissal Appeal Form
- Advanced Certificate Completion Application
- Application for FOS 402
- Application to Add or Remove Advanced Certificate
- Authorization for Course Substitution Application
- Change of Graduate Degree Application
- Change of Permanent Address Form
- Change of Personal Information
- CRJ-MA Specialization Form
- Diploma Authorization Form
- Diploma Mail Form
- FERPA Authorization
- FMHC Track declaration form
- FPMA Track declaration form
- Grade Appeal
- Graduate Change of Degree Delivery Form
- Graduate Dismissal Appeal form & Process
- Graduate Faculty Form
- Graduate Grade Appeal Application
- Graduate Request for Transfer Credit
- Graduate Thesis Prospectus Form
- GS Academic Renewal Application
- Guidelines To Appeal An Academic Dismissal
- Independent Study
- JJay E-Permit Guidelines
- MPA-IO Specialization Form
- MPA-PPA Specialization Form
- Order a Duplicate Diploma
- Order an Official Transcript
- Pass/No Credit Application
- Permit Application To Attend Another Institution
- PMT Specialization Form
- Police Officer Waiver
- Request for Removal of Registration-Related Fees and Penalties
- Request to Prevent Disclosure of Directory Information
- Retroactive Resignation Application
- Undergraduate Permission for Enrollment in Graduate Course
- Uniformed Services Waiver
- WU Replacement application
Per the Academic Calendar, Major & Minor application is open for the Spring 2026 semester.
Should you need to review courses related to an intended major/certificate update, please use the "What If" option in DegreeWorks and/or schedule an appointment with Academic Advisement
John Jay College of Criminal Justice
Find the official John Jay College academic calendar, including exam schedules
John Jay College of Criminal Justice
Find information about the Academic Advisement Center at John Jay College, including how to make an appointment with an advisor
Financial Aid Quick Links
Office of Financial Aid: for information on loans, grants, scholarships & more
- Verify my FAFSA
- Direct Loan Economic Hardship Form
- Direct Loan Instruction 2025-2026
- Direct Loan In-School Deferment Form
- Direct Loan Master Promissory Note
- Entrance Counseling
- Excelsior Scholarship Program
- Federal Student Aid Forms
- Financial Aid Resource
- International Education Financial Aid
- Monthly Tuition Payment Plan (Tuition Pay)
- NYS Dream Act HESC
- TAP instructions 2025-2026
- Tuition Assistance Program (TAP)
- Tap Application
Billing, payments & holds: bursar@jjay.cuny.edu
Credit evaluation: evaluations@jjay.cuny.edu
Degree audit requests: registraraudit@jjay.cuny.edu
Apply for graduation jayexpress@jjay.cuny.edu
E-Permit inquiries: epermit@jjay.cuny.edu
Grade change: gradechange@jjay.cuny.edu
Grade appeals: gradeappeal@jjay.cuny.edu
Students who have not registered for one or more semesters must apply for readmission to the college
CUNY Reconnect is an initiative to help adults return to higher education. This initiative aims to help working-age students who left CUNY earn a degree and, by doing so, increase access to job opportunities and earning potential. If you’ve never attended college, attended college and didn’t complete your degree, or are looking for a career change, or promotion, Reconnect with JJC!
Wednesdays, 12:00pm to 2:00pm
Financial Aid virtual office
The Financial Aid Office is located at:
555 West 57th Street
BMW, 607
New York, NY 10019
Email: financialaid@jjay.cuny.edu
John Jay College of Criminal Justice welcomes students from other campuses within CUNY, as well as students who are interested in taking classes without pursuing a degree. Non-degree (visiting) students are accepted on a semester-to-semester basis, based on space availability. All non-degree (visiting) students must apply each semester through Jay Express by the established application deadline. Apply as a Non-Degree. Click here for more information.
Non-Degree Application Deadlines:
Fall Semester – August 15
Winter Intersession – December 16
Spring Semester – January 13
Summer Session I – May 15
Summer Session II/III – June 15
The office responsible for managing your student financial account.
Office of the Bursar: for information on your account, tuition and fees, making payments & more
Money Matters: for information related to paying for college
Contact us
jayexpress@jjay.cuny.edu
Call
212-663-7867
Visit
524 West 59th Street
New York, N.Y 10019
Room: L.71