Jay Express

Schedule an on-campus appointment with a Jay Express Services Representative.

Email
📧 jayexpress@jjay.cuny.edu
Hours: Monday–Friday, 9:00 AM – 5:00 PM

Enrollment Management Call Center
📞 (212) 663-7867
Hours: Monday–Friday, 9:00 AM – 3:00 PM
Closed daily from 12:00 PM – 1:00 PM

Jay Express Counter (By Appointment Only)
🕘 Monday–Thursday: 9:00 AM – 4:45 PM
🕘 Friday: 9:00 AM – 3:00 PM

Academic Calendar
View key academic dates, including semester start and end dates, registration periods, holidays, and deadlines.

Events Calendar
Explore upcoming campus events, workshops, information sessions, and student activities

Office of the Registrar Quick Links

• Academic Dismissal Appeal Form
• Advanced Certificate Completion Application
• Application for FOS 402
• Application to Add or Remove Advanced Certificate
• Course Substitution Application
• Change of Graduate Degree Application
• Change of Permanent Address Form
• Change of Personal Information
• CRJ-MA Specialization Form
• Diploma Authorization Form
• Diploma Mail Form
• FERPA Authorization
• FMHC Track declaration form
• FPMA Track declaration form
• Grade Appeal
• Graduate Change of Degree Delivery Form
• Graduate Dismissal Appeal Form & Process
• Graduate Faculty Form
• Graduate Grade Appeal Application
• Graduate Request for Transfer Credit
• Graduate Thesis Prospectus Form
• GS Academic Renewal Application
• Guidelines To Appeal An Academic Dismissal
• Incomplete Deadline Extension Request Form
• Independent Study
• JJay E-Permit Guidelines
• MPA-IO Specialization Form
• MPA-PPA Specialization Form
• Order a Duplicate Diploma
• Order an Official Transcript
• Pass/No Credit Application  
• Permit Application To Attend Another Institution
• PMT Specialization Form
• Police Officer Waiver
• Residency & In-State Tuition
• Request for Removal of Registration-Related Fees and Penalties
• Request to Prevent Disclosure of Directory Information
• Retroactive Resignation Application
• Undergraduate Permission for Enrollment in Graduate Course
• Uniformed Services Waiver
• WU Replacement application

Per the Academic Calendar, Major & Minor application is Closed for the Spring 2026 semester.
Should you need to review courses related to an intended major/certificate update, please use the "What If" option in DegreeWorks and/or schedule an appointment with Academic Advisement

Academic Calendar: Find the official John Jay College academic calendar, including exam schedules

Academic Advisement Center: Find information about the Academic Advisement Center at John Jay College, including how to make an appointment with an advisor

Declaration of major

Declaration of minor

John Jay majors

John Jay minors

Financial Aid Quick Links

Office of Financial Aid: for information on loans, grants, scholarships & more

• Verify my FAFSA
• Direct Loan Economic Hardship Form
• Direct Loan Instruction 2025-2026
• Direct Loan In-School Deferment Form
• Direct Loan Master Promissory Note
• Entrance Counseling
• Excelsior Scholarship Program
• Federal Student Aid Forms
• Financial Aid Resource
• International Education Financial Aid
• Monthly Tuition Payment Plan (Tuition Pay)
• NYS Dream Act HESC
• TAP instructions 2025-2026
• Tuition Assistance Program (TAP)
• Tap Application 

Use the contact information below to reach the appropriate office for your specific inquiry.

• Billing, Payments & Holds
  📧 bursar@jjay.cuny.edu
  Tuition charges, payment options, refunds, and account holds.
• Credit Evaluation
  📧 evaluations@jjay.cuny.edu
  Transfer credits, prior coursework, and evaluation status.
• Degree Audit Requests
  📧 registraraudit@jjay.cuny.edu
  Review of degree requirements and academic progress.
• Apply for Graduation
  📧 jayexpress@jjay.cuny.edu
  Graduation application process and related questions.
• E‑Permit Inquiries
  📧 epermit@jjay.cuny.edu
  E‑Permit applications, approvals, and enrollment issues.
• Grade Change Requests
  📧 gradechange@jjay.cuny.edu
  Instructor‑initiated grade changes.
• Grade Appeals
  📧 gradeappeal@jjay.cuny.edu
  Appealing a final course grade.

Students who have not registered for classes at John Jay for one year or more must apply for readmission to the college. Starting Summer/Fall 2026, a non‑refundable $20 application processing fee will apply.

CUNY Reconnect is an initiative to help adults return to higher education. This initiative aims to help working-age students who left CUNY earn a degree and, by doing so, increase access to job opportunities and earning potential. If you’ve never attended college, attended college and didn’t complete your degree, or are looking for a career change, or promotion, Reconnect with JJC!

Wednesdays, 12:00pm to 2:00pm
Financial Aid virtual office

The Financial Aid Office is located at:
555 West 57th Street
BMW, 607
New York, NY 10019

Email: financialaid@jjay.cuny.edu

John Jay College of Criminal Justice welcomes students from other campuses within CUNY, as well as students who are interested in taking classes without pursuing a degree. Non-degree (visiting) students are accepted on a semester-to-semester basis, based on space availability. All non-degree (visiting) students must apply each semester through Jay Express by the established application deadline. Apply as a Non-Degree student. 

Non-Degree Application Deadlines:

Fall Semester – August 15
Winter Intersession – December 16
Spring Semester – January 13
Summer Session I – May 15
Summer Session II/III – June 15

The office responsible for managing your student financial account.
 

Office of the Bursar: for information on your account, tuition and fees, making payments & more

Money Matters: for information related to paying for college