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Welcome to Jay Express Services! John Jay's Information Central!

We Are Available!

via Email: Monday - Friday 9AM - 5PM | EM Call Center: Monday - Friday: 9AM - 3PM
the Jay Express Service Counter (by appointment): Monday - Thursday 9AM - 4:45PM / Friday 9AM - 1PM

Tuesdays & Wednesdays 3:00 PM - 4:00 PM

>> Virtual Jay Express Services Counter <<

Pass code: 329757

Billing & Payments: Email:

Credit Evaluation: Email:

Degree Audit Requests: Email:

Difficulties applying for Graduation? Email: 

E-Permit inquiries: Email:

Grade Change/Grade Appeals: Email:

Need to speak with an expert? Visit the Financial Aid Office's Virtual Front desk on Zoom.

Virtual Front Desk Hours
Day Time
Mondays Unavailable
Tuesdays 9:30am to 12:30pm
Wednesdays 9:30am to 12:30pm
Thursdays 1:30pm to 3:30pm
Fridays Unavailable

Student Resources

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Additional Resources

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