Forgot Username/Password or Need an Account

If you forgot the username/password used to login to the website or if you need a new account, please email Anh Phan at aphan@jjay.cuny.edu.

If you forgot your single sign-on (SSO) password, you can reset it here. (Your SSO username is your John Jay email address. Your SSO password is your John Jay email password.)

Please email aphan@jjay.cuny.edu with any questions.