Third-Party Billing

1. What is Third-Party Billing?

Third-Party Billing is a payment process in which a sponsoring organization pays a student’s tuition and fees & requires an official invoice from the college of enrollment.  John Jay College accepts payments from state/federal tuition assistance programs, employers, and other organizations.

2. How do I submit a certification roster / voucher / letter of credit?

Students and/or their sponsors must submit documentation to the Bursar’s Office indicating whether the semester’s tuition and fees will be paid in full or partially by the sponsoring organization.  If the organization does not use a certification roster or voucher system, they may verify sponsorship by issuing the student a "Letter of Credit."  All required documentation must be submitted to the Bursar’s Office for review:

  • In-person: The Bursar's Office is located in the New Building, RM: L.70.  First, obtain a B-ticket from the Jay Express kiosk.  A Bursar representative will then call the ticket number and review the submitted documentation.
     
  • Email: bursar@jjay.cuny.edu.  You will receive an email to confirm receipt of the documentation.
     
  • Mail to the following address:
            ATTN: Bursar's Office, L.70 NB
            John Jay College
            524 West 59th Street
            New York, NY 10019

The Bursar’s Office will only accept genuine vouchers/letters of credit from official organizations.  Incomplete vouchers will not be accepted.  Additionally, students who attempt to submit fraudulent documents will be referred to the Dean, and the sponsoring agency will be notified.

3. How does the Bursar's Office invoice my sponsor?

  1. Initial Submission of Documents: The student/sponsor must submit a tuition voucher, letter of credit or certification roster before the term posted due date.  Upon submission, the student's account will be flagged for review.
  2. Payment Deadlines: Any remaining balance that is not covered by the sponsor is the responsibility of the student & must be paid in full by the tuition due date listed on CUNYfirst.
  3. Audit: The Bursar's Office will conduct a preliminary review of the student's financial/academic record within the first sixty (60) days of the semester.  This is to monitor changes in enrollment, financial aid, or student status that may impact the sponsor’s payment.  A final bill will be prepared after the add/drop/withdraw period has ended and the student’s financial aid package has been finalized.
  4. Invoicing: The Bursar's Office reserves the right to disclose all financial/academic information as required by the sponsor as well as postpone, adjust, cancel, or return benefits.

4. How is a sponsor payment applied to my account?

The way John Jay College applies sponsor payments depends on a variety of factors, not limited to the University’s affiliation with your sponsor.  Please inquire with a Bursar administrator to determine which of the following payment categories pertain to your sponsor:

Contract Payers:

If eligible, a waiver in the name of your sponsor will be applied to your CUNYfirst account after invoicing is complete. Please note that these waivers DO NOT represent an actual payment & are subject to change without prior notice.  Waivers may be adjusted based on, but are not limited to, enrollment status, financial aid eligibility, or entitlement.

Scheduled Payers:

The Bursar’s Office will submit an invoice to the sponsor in accordance with established billing guidelines.  The student’s account balance will remain outstanding until the sponsor remits the payment to the campus.  Depending on the sponsor’s disbursement timeline, payment may take up to 180 days to be reflected on the student’s account.

Contingent Payers:

The Bursar’s Office cannot bill the sponsor until certain conditions are met (i.e., payment is contingent on the student's final grades/student is required to complete the semester/etc.).  Depending on the sponsor’s disbursement timeline, payment may take up to 180 days to be reflected on the student’s account or 8-16 weeks after the semester has ended.

5. What is my responsibility?

  • Maintain your sponsorship's eligibility (i.e., academic or employment status) and pay any remaining balance using one of the accepted methods of payment.
  • Monitor your CUNYfirst account to determine whether a balance is due after submitting a voucher/grant letter (Example: Semester balance is $4,000.00 and the student submits a voucher worth $1,000.00. The student is responsible for paying $3,000.00).
  • Address any uncertainties with a billing supervisor at Bursar.

Any amount unpaid by the sponsor is the sole responsibility of the student and extends to all costs incurred by John Jay College to collect such debt.  This may include, but is not limited to account holds, late fees, deregistration, collections costs, litigation/attorney's fees, and court costs.

6. I have Bursar holds for my past-due balance.  Can I use a sponsor payment to remove it?

Students with a past-due balance and account holds must submit their voucher/letter of credit immediately.  All certifying information MUST be dated for the intended semester.  In addition, any amount unpaid by the sponsor is the responsibility of the student & must be paid using any one of the accepted methods.