Missions, Visions, Goals & Outcomes

Our Mission

The Division of Finance and Administration partners with the college community to provide top quality services and expertise that support John Jay’s strategic goals and objectives. We work to support students, faculty and staff on the journey to academic excellence by ensuring the integrity of financial assets, optimizing facilities and infrastructure sustainability, investing in human capital, providing equitable access to technology, and safeguarding the well-being of the campus community.

Our Vision

Our vision is to be a beacon of excellence in financial stewardship, administrative services, public safety, technology, human resources, facilities, and space management, empowering our college to thrive in a dynamic educational landscape. We aspire to create a sustainable, transparent, and innovative environment that supports John Jay’s academic mission, enhances student experience, and fosters community engagement.

Human Resources

Our Vision

We are committed to excellence in human resources management and dedicated to create and facilitate, efficient and effective processes, programs, and initiatives that attracts talented job candidates and support our faculty and staff throughout their entire employment journey at the College.

Goals and Outcomes

Ensure that the College’s Human Resources Information System (HRIS) is maintained so that employee and applicant information stored is accurate, accessible, and available for use in institutional, divisional, and departmental decision making

Ensure accurate and timely data entry into the system
Conducts periodic audits of data in HRIS system to ensure completeness and accuracy.
Ensures the appropriate access level and permissions are provided in a timely manner to designated users of HRIS System.
Provides accurate and reliable reports as requested.
Maintains and updates the HR webpage

Effectively implement and administer CUNY employee benefits programs in compliance with CUNY policies, federal and local regulations governing employee benefit programs.

Communicates timely and accurate benefits information to employees inclusive of new and current employees.
Ensure timely processing of enrollments, changes, and terminations of employee benefits.
Collaborates with internal and external providers, including our EAP provider, to provide employees with health and wellness resources and support.
Responds and resolves issues related to employee benefits, including claims and eligibility.
Maintains accurate employee benefits records and files.
Assists with the preparation of reports and audits related to employee benefits.

Develop and deliver the activities, processes, and practices required to ensure effective management of the employment lifecycle of all employees from recruitment through separation from the College, in compliance with CUNY policies, federal, and local regulations

Collaborates with appropriate internal and external offices and individuals to ensure the appropriate diversity of applicant pools
Ensure a timely and effective recruitment and hiring processes
Manage an employee onboarding process that provides timely information and support necessary to ensure a successful transition into the College
Manage an employee off-boarding process that provides timely information and support necessary to ensure a successful transition from the College
Maintains accurate personnel benefits records and files
Implement, interpret, and provide guidance on all Collective Bargaining Agreements and related policies that impact employees’ terms and conditions of employment.
Manages employee’s performance evaluation process and provides related guidance to employees and supervisors
Provides accurate and timely responses to employee’s inquiries

Ensure that all employees payroll and time & leave actions are timely and accurately recorded and maintained in compliance with CUNY policies, federal and local regulations.

Performs data entry into NY State Payroll State-Payserv for employee’s timesheets.
Uploads and transmits all payroll related document to Central Office Payroll using Tumbleweed software.
Responds and resolves issues related to all employees’ payroll/time & leave actions.
Generates weekly reports and queries to audit and reconcile payroll information from Payserv (NY State) and CUNYFirst.
Reviews all employee’s payroll records and input accurate and timely contractual salary adjustments.
Maintains accurate time and leaves records for all employees.

Develop and deliver activities, processes and practices to ensure employees experience a safe and productive work environment and provide opportunities for professional development and training to enhance their knowledge, skills, and competencies.

Manages and coordinates college-wide employee engagement activities, including BRAVO recognition Awards, and Faculty & Staff Spring Recognition Ceremony.
Develops and maintains cordial relationships with all Unions and work collaboratively to timely resolve employees’ grievances and disciplinary issues.
Conducts timely workplace investigations related to allegations of employee misconduct, policy violations and inappropriate workplace behaviors.
Provides guidance to managers to address employee’s performance concerns.
Provides guidance and interpretation on work place policies related, but not limited to reasonable accommodations and professional misconduct.
Conducts and coordinates workplace compliance trainings, including WPV, ESPARC and GBVT.
Manages and coordinates professional learning opportunities for employees through LinkedIn Learning and other external partners.
Assesses the effectiveness of training programs or workshops.

Bursar’s Office

Mission

The primary mission of the Office of the Bursar is to provide professional and efficient support services to John Jay College students and the campus community at large. Our core responsibilities include the maintenance of student financial records, student/third-party billing as well as collecting, safeguarding, and depositing college revenue.

Goals and Outcomes

Provide professional, responsive, and efficient services to students, parents and the college community in meeting their financial obligations to the College in order to achieve student success and retention while complying with college and CUNY policies, applicable laws, regulations and mandates.

Provide timely and accurate communications to support students.
Ensure accuracy and compliance with CUNY policies.
Maintain adaptable and flexible processes.

Information Technology

Mission

The mission of the Department of Information Technology (DoIT) is to empower the college community to achieve the highest level of academic and administrative success through the effective use of technologies; facilitate academic innovations in teaching, learning, research and scholarship; and deliver accessible technology services in support of John Jay College's mission.

Goals and Outcomes

Continue to upgrade and enhance the John Jay College of Criminal Justice technology infrastructure to support the needs of faculty, staff, and students.

Assess current technology infrastructure to ensure it meets the needs of students, faculty and staff.
Improve ineffective systems with quality hardware and software in a timely manner.

Establish college-wide connections and develop relationships to empower the campus community to use available IT resources to maximize operational excellence.

Educate the college community of available IT resources and how they can be used to enhance teaching, learning, research and administrative functions.
Provide effective, responsive, and efficient technology support to the campus community.
Develop and retain a highly trained and engaged team who are empowered to provide efficient and effective support to the campus community.

Facilities Management

Mission Statement

The Facilities Department is committed to excellence in customer service, safety, leadership, and sustainability. The Facilities Department is committed to providing clean, safe and comfortable environment to the John Jay College community by maintaining and improving the campus through space planning, design, construction, maintenance, energy management, and event support.

Goals and Outcomes

Ensure effective systems maintenance and management in support of a wellmaintained campus infrastructure that meets the needs of the community and external compliance requirements.
Ensure the proper functioning and routine maintenance of the College’s internal systems including HVAC, plumbing and electrical.
Effectively respond to urgent, emergent, and emergency internal systems maintenance requirements to ensure campus safety and compliance.

Ensure effective facilities maintenance and management in support of clean, safe, and comfortable campus facilities that enhance the teaching and learning environment.

Provide routine custodial services that meet set performance standards and community expectations
Conduct corrective and restorative maintenance to ensure that the physical infrastructure of the college remains in compliance and good condition.
Maintain the safety of the campus facilities through high-quality service in a responsive and efficient manner.

Provide administrative and operational oversight that enables facilities to effectively support and serve the college community.

Maintain and demonstrate that proper administrative procedures are followed to ensure that procurement, payroll, and vendor contract processes are handled in a timely and accurate manner.
Utilize the Archibus system to effectively manage and respond to work order requests.
Ensure that equipment is set up and broken down in a timely and effective manner for campus events.

Stockroom and Central Receiving

Goals and Outcomes

Central Receiving and Stockroom supports the operations of the college by ensuring that items that are procured for the campus community are received, processed, and delivered in an efficient manner.

Manage effective and efficient scheduling of the loading dock.
Process and coordinate distribution of received items to their designated locations across campus.

Mailroom

Goals and Outcomes

Provide timely and accurate handling, distribution and processing of mail services for students, staff and faculty.

Receive, sort and distribute internal and external mail, packages and supplies to the campus community.
Ensure accurate preparation of all outgoing mail including labeling, packing, and sorting.

Bloodhound Depot

Goals and Outcomes

Drive community engagement and brand recognition by delivering quality branded merchandise with passionate, world-class service.

Drive revenue through in-house creation of on-trend product offerings that respect diversity and customer preferences.
Create mutually beneficial partnerships across the college and solicit community feedback to support initiatives, projects and activities.

Space Planning and Capital Projects

Goals and Outcomes

Oversee the management of facilities planning, design, and construction to ensure that all spaces created meet the programmatic needs of the building users, contribute to the overall campus environment and comply with all applicable laws, regulations, and policies.

Analyze current space utilization and present plans that identify options to meet institutional goals focusing on optimizing available space.
Manage design and construction of space use and capital planning projects to optimize resources and ensure compliance with applicable laws, regulations, and policies.

Theater and Event Support Services (Theater, Film/TV, Space Reservations, AVS)

Goals and Outcomes

Support college related activities and events across campus through partnerships and in collaboration with the college community.

Meet and exceed the expectations of the college community by providing the highest quality of customer service and attention to detail throughout the process resulting in successful implementation of activities.
Maximize revenue for Auxiliary Services Corporation through partnerships and in collaboration with external clients.
Meet and exceed the expectations of every client by providing the highest quality of customer service and attention to detail throughout the process resulting in repeat customers.
Build partnerships through outreach to external entities and sources.
Maximize revenue to exceed expenses.

Finance and Business Services

Mission Statement

The Department of Finance and Business Services supports the College’s instruction, research and student services activities through the effective management of the College’s resources, assets and business affairs. Its offices provide key financial and administrative services and include Accounting, Audit and Compliance, Budget and Planning, Procurement Services, Accounts Payable, and Property Management.

Accounting, Audit and Compliance

Goals and Outcomes

Prepare annual Financial Statements that reflect the College’s financial activities (ie: revenue and expenses, etc.) for Non-Tax Levy Entities, as well as the Foundation.

Administer, coordinate, and ensure compliance with University and College regulations for the comprehensive non-tax-levy revenue management system
Administer, coordinate, and ensure compliance with University and College regulations for the comprehensive non-tax-levy accounts payable system
Ensure compliance with budget certification, reconciliation, and allocation processes for non-tax-levy accounts
Ensure the accuracy of the non-tax-levy financial statement process
Maintain accurate and compliant records management and retention processes for nontax-levy business and financial systems

Budget Planning and Analysis

Goals and Outcomes

Facilitate comprehensive, timely, and accurate expense reporting and projections for the College and University to support the facilitation of strategic, effective decision making that optimizes resource utilization and support student success.

Develop and monitor the status of the Financial Plan inclusive of reporting and projections
Ensure compliance with budget certification, reconciliation, and allocation processes inclusive of tech fee and OTPS
Manage and coordinate a timely, accurate, and compliant college wide payroll reconciliation process

Procurement

Goals and Outcomes

Provide leadership and support over the College’s procurement process from initial requisition review through final approval

Ensure accuracy and compliance with both CUNY and state regulations
Support the college community in the submission of required specifications and documentation
Advise the college community with sourcing vendors for goods and services
Register and process purchase orders to vendors, both from tax levy and non-tax levy funding sources
Engage department personnel for one on one sessions for training in CUNY Buy Play a pivotal role in ensuring that college resources are being deployed in a fiscally responsible manner aligned with strategic priorities
Effectively serve as the liaison between vendors and departments during the totality of the procurement processProvide expertise and knowledge regarding government contracts, MWBE, and SDBOV to the college community

Accounts Payable

Goals and Outcomes

Provide leadership and support over the College’s payment process to ensure compliance with university and state policies, rules, and regulations in accordance with GAAP.

Deliver operational and technical support to the college community to ensure an efficient payment process
Educate and provide expertise to the college community on payment procedures in CUNYBUY and CUNYFirst
Review the submission of documents and transactions completed by departments to confirm accuracy and compliance during the entire payment process.
Serve as the liaison between departments, CUNY, and vendors by working to ensure timely payment of invoices. Support the college’s budget process by ensuring all departments are charged and credited correctly in the payment system.
Monitor and ensure the accuracy and compliance of the college payment system inclusive of expenditures, claims, payments, preparation, and reporting
Effectively resolve receiving disputes with vendors and between vendors and departments

Property Management

Goals and Outcomes

Ensure the receipt of purchased assets, that meet tracking criteria, are promptly and correctly inventoried and maintained using the CUNY First system in order to begin full lifespan accounting

Determine correct asset approval codes in CUNY Buy for purchases
Collaborate with purchasers for availability to timely asset tag new devices
Institute new items into CUNY first accurately to ensure preparation of future re-inventory
Monthly reconciliation to ensure all inventory items have been captured Ensure the integrity of asset status throughout useful lifespan in accordance to CUNY policy of re-inventory
Conduct annual physical re-inventory of all College owned assets
Collaborate with Department property liaisons to gain access to their equipment
Ensure University audit thresholds are met quarterly
Update and maintain physical presence of the items should they be moved
Reach unaccountable threshold of 1% or $200,000, whichever is less for given year

Ensure the disposition of assets at the end of useful life in accordance to CUNY policy as well as in accordance to Environmental Health and hazardous waste compliance

Collaborate with IT to ensure data has been destructed
Reach out to Public Safety to ensure no hazardous waste is being disposed of
Accept and store items prepped to be recycled
Contact E-waste provider to remove of items from campus and remove from inventory

Public Safety and EHS

Mission

The mission of the Department of Public Safety is to safeguard and protect all persons and property within the college’s diverse community as well as to provide opportunities for education and personal growth as they relate to safety to all community members. The Department is committed to the safety and security of each student, faculty member, staff and visitor at John Jay College. Our ultimate goal is to provide a safe environment to work, teach and learn and to preserve the well-being of our college community.

Goals and Outcomes

Protect the campus community by striving to maintain an open, comfortable, and welcoming place for learning and teaching while safeguarding its facilities through utilization of access control, video surveillance systems, data analysis, alerts to the community, development of emergency response plans, and situational awareness.

Manage and provide adequate safety and security coverage for the College and all events requiring Public Safety coverage.

Strive to constantly evaluate and address the ever-changing needs of the community we serve by developing positive relationships with the campus community and seeking the latest training and safety techniques for our personnel.

Ensure that all Campus Peace Officers and Campus Security Assistants are up-to-date with required trainings.
Provide training on a variety of safety related topics to the campus community.

Conduct periodic evaluations of the technology utilized to serve the safety and security needs of the College and make related assessments to effectively implement improvements and best practices to ensure the community trust and confidence in the safety of the campus premises.

Oversee and coordinate the testing and inspection of all security-related equipment and systems and take appropriate corrective action.

Enhance community trust, interaction and accountability with a focus on equity and elimination of bias through staff diversity as well as by seeking opportunities for training and education in these areas to all members of the John Jay community.

Develop and implement programs and/or trainings that enhance trust and/or reduce bias across the campus community.
Maintain a diverse staff/workforce

Ensure institutional effectiveness and compliance as it relates to safety and security, sustainability, internal control and risk management by adhering to the University’s and governmental laws and regulations.

Maintain compliance with college, federal, state, and local rules and regulations for safety and security policies and procedures.
Ensure timely and compliant, mandatory and voluntary reporting to federal, state, and national agencies and organizations.

Printshop

Goals and Outcomes

Provide high quality and efficient printing, reproduction, design and finishing services to the college community and outside customers through the use of state-ofthe-art technology and equipment.

Implement streamlined workflows and digital submission processes that will improve efficiency and reduce turnaround time for all job requests.
Develop marketing materials and build relationships with faculty, staff, and students to encourage wider use of Printshop services to generate additional revenue.