Contact Financial Aid

Contact Financial Aid

Our Financial Aid Office staff is here to help you through the financial aid process. 

Need to speak with a Financial Aid representative? Please visit the Financial Aid Office's Virtual Front Desk on Zoom. Financial Aid representative are available: Tuesday, Wednesday and Thursday between 9:30am and 12:30pm

The Virtual Front Desk will be unavailable November 3, 2022.  We apologize for any inconvenience.

Financial Aid Office's Virtual Front Desk Details

Meeting Link:   

All John Jay students are eligible for a free Zoom account. If you have not claimed your Zoom Account you can sign up for Zoom by visiting, clicking "sign-in" & entering your John Jay email (ending in credentials.

If you need additional assistance or have questions, please feel free to contact us at 212.663.7867 or by e-mail at