Student Success Communication Campaign
The Student Success Communication Campaign links weekly Tips for Success text messages sent to students with matching in-class slides and teaching tips, so faculty can reinforce the same success strategies week by week.
Student Message:
Hello [First Name]! Classes start Tues, Aug 26, and there are important changes to how you will access your John Jay and CUNY accounts. You must set up CUNY Multi-Factor Authentication (MFA) to keep access to CUNYfirst, Schedule Builder, Brightspace, Navigate, and more. Set this up by August 29, 2025, to avoid losing access. It only takes 5 minutes with your computer + phone. Instructions here.
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Student Message:
Heads up, Bloodhound! The deadline to drop classes for a 50% tuition refund is September 8, 2025, and the last day to drop without a grade of "W" or qualify for a 25% tuition refund is September 15. September 15 is also the deadline for attendance verification. Be sure to review your courses before these deadlines, log in to Brightspace for your assignments, and reach out to an Academic Advisor or contact jayexpress@jjay.cuny.edu if you have any questions or need assistance!
Slide to Share:
Student Message:
Did you know that connecting with your professors can increase your academic success, help you find mentors, and open doors for future opportunities? Try these tips: 1) Introduce yourself early, 2) Visit office hours, 3) Participate in class, and 4) Ask questions when you need help. Start it this week – your future self will thank you!
Slide to Share:
Student Message:
Quick reminder: today is the last day to drop a class without a W. Week 4 is also a great time to plan out your assignments—use a calendar, break assignments into steps, and set small deadlines. Our Learning Centers are here to help: https://www.jjay.cuny.edu/academics/academic-resources-services/tutoring-academic-support
Slide to Share:
Student Message:
You might need some extra help in a class this term—no worries, we’ve got you! Here are some tips and resources: Give yourself more review time than you think you’ll need, join classmates for group study sessions, talk to your professors if you have questions, and schedule a tutoring appointment through EAB Navigate on the web or in the app.
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Student Message:
Have you tried the Navigate app to connect to resources? You can book appointments with advisors and tutors and use the Hand Raise feature to ask a question or get connected to the right office. For select courses, professors will share Early Check-In recommendations between 9/25 and 10/6—you can view these in the My Docs section of the app. Download the Navigate app here.
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Student Message:
Career engagement at John Jay is your key to professional growth and future success! It’s how you gain real-world experience, build in-demand skills, and make confident career and graduate school decisions. Don’t wait—create your Handshake account today to explore internships and jobs tailored to your goals. Then visit the Career Learning Lab for more resources and events!
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Student Message:
Winter & Spring 2026 registration opens mid-Nov, but you can prepare now. Check for holds, review your DegreeWorks plan, or meet with an advisor. Confirm your CUNY Multi-Factor Authentication (MFA) is set up so you can access CUNYFirst and Schedule Builder. Finish the semester strong: you’ve got this, and we are here to help!
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Student Message:
Your John Jay College Student Success Specialist here, reminding you that November 6 is the deadline to withdraw from any class and earn a "W" grade (which will not impact your GPA). To avoid any academic and financial aid implications, please speak to an Academic Advisor and reach out to financialaid@jjay.cuny.edu before withdrawing from any of your courses!
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Student Message:
Winter 2026 and Spring 2026 courses are now live in Schedule Builder starting November 4. Log in to explore available courses and start planning your schedule. Keep an eye on your inbox this week—the Registrar's Office will email you your assigned registration time, which will fall between November 11 and November 18. You can register on or after your assigned date. And no worries: we’ll also send you a text reminder the morning of your registration day. Questions? Reach out to an Academic Advisor or email jayexpress@jjay.cuny.edu.
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Student Message:
Good morning, [First Name] - you may now REGISTER for your Winter and Spring courses! You can check your assigned registration time in the email you received from the John Jay College Registrar this morning and begin to enroll for your classes NOW to secure your seat (cunyfirst.cuny.edu). Remember that Bursar Holds can prevent you from enrolling, so be sure to reach out to jayexpress@jjay.cuny.edu if you need help with resolving those.
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registration reminders sent to students
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Student Message:
[First Name], we at John Jay College want you to succeed and wish you the best on your finals! Feeling overwhelmed is very normal, especially during this time of year, but we know you've got this! A few tips to make it easier: 1) Give yourself more time for review than you think you'll need; 2) Create a study schedule for the next week and study for each final over the course of two or more days; 3) Try joining forces with classmates for small group study sessions.
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Faculty Slide to Share
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