Student Resources
There are four key steps:
- Gather Your Documentation
Obtain documentation that meets OAS guidelines. (Below are examples of Acceptable Documentation). - Complete and Submit Your Application
Complete and submit your accommodation application. Please upload: your John Jay ID (or government-issued ID if you do not yet have a John Jay ID), and a copy of your documentation. Upload your documents through the: Public Accommodation Upload Form
Note: If you have received accommodation at another CUNY College, please email our office first as you might not need to submit an application form. - Meet With Your Specialist
Once your application has been completed and submitted, our office will contact you to schedule your intake appointment. - Submit Your Semester Request
Sign your Intake Follow-Up Letter in CUNY Accommodate and follow the instructions provided in the letter to complete your semester request.
Additional Resources:
Examples of Documentation
Accepted forms of documentation may include, but not limited to:
- Medical forms
- IEPs
- 504 Accommodation Plans
- Therapist letters
- Assessments or evaluations signed by:
- Health care providers
- School psychologists
- Teachers
- Educational support professionals
Note: Documentation should indicate the recommended accommodations and diagnosis.
Need Additional Documentation?
If you do not currently have documentation, please complete the following form:
This form should only be completed by a medical provider and/or licensed professional if you do not already have documentation.
A hard copy of the form is available in our office located in Suite L.66 New Building. Students may also request the form by email.
For detailed, step-by-step instructions, check out the following YouTube Guides:
YouTube Guide on how to Sign In to Accommodate
YouTube Guide on how to Submit an Accommodation Request
YouTube Guide on how to Upload Documents on Accommodate
YouTube Guide on how to View the Accommodation Letter
Semester Request
To activate your accommodations, you must submit a Semester Request on CUNY Accommodate every semester you plan to use your approved academic accommodations. Submitting this request generates your official Letter of Accommodation for the current term.
Note: Please make sure you are registered for courses before submitting your semester request otherwise your classes will not be linked to the request.
Important:
If you are already registered with the Office of Accessibility Services, you do not need to re-register. However, you must submit a new Semester Request each semester through CUNY Accommodate to ensure your accommodations are in place and that your professors are notified about your accommodations.
Exam Request
To receive extended time accommodations for any quizzes or exams, you must complete an Examination Request Form at least 7 days before the exam date. Please follow the steps below or click the links for detailed instructions:
- Sign in using your CUNYFIRST email and password.
- Click New Booking Request.
- Select the course the exam is for, then choose Add Optional Filters.
- Under Building, select “New Building” to ensure you are scheduling to take the exam at John Jay's accessibility office.
- Choose an available day and time, then complete the form that appears.
- Click Submit Request to finalize your booking
Important: If your class or extended time accommodation falls outside our office hours (9 AM – 5 PM), please select a time such that you start and finish your exam within our office hours.
Please note: Students enrolled in online courses must still complete the Semester Request Form. In-person testing at the OAS office is only required in extenuating circumstances. If needed, contact both your professor and the OAS office to coordinate support. Otherwise, you may arrange accommodations directly with your professor.
Common Questions
The Office of Accessibility (OAS) is a HIPAA-compliant office and does not disclose Protected Health Information (PHI) with any instructors.
Yes. Title IX authorizes OAS to approve reasonable accommodations related to pregnancy or childbirth, based upon documented medical necessity. Contact our office for more information.
Also if you need information on usage of lactation room, refer to the link below:
All-Gender Facilities and Lactation Room
At any time during the school year students can request additional accommodations. Typically, this occurs when medical needs change or additional diagnoses have been made. If you would like to request additional accommodations please submit a supplemental accommodation request through the accommodate student portal. You should be prepared to upload additional documentation to support your request. You may need to meet with your OAS specialist again to discuss the approval of your request.
Please note that this is our policy and should be adhered to; however, we understand that “life happens”, and you may not be able to do this. You will be allowed to “break” the rule 3 times per semester. If you decide not to follow the policy, you will need to make an appointment with the Director, Dr. Beharry, after the 3rd time infraction and explain why you are unable to submit the exam request on time.
The Math & Science Resource Center (MSRC) serves as an Academic Support and Resource center for John Jay College undergraduate students enrolled in Math, Science, and Computer Science courses.
Math & Science Resource Center Main Webpge
The Alan Siegel Writing Center is a free service offered to all matriculated undergraduate and graduate students of John Jay College of Criminal Justice who require assistance in writing. They also provide workshops aimed at teaching writing skills or enhancing those skills students already have.
Alan Siegel Writing Center Main Webpage