Welcome to Jay Express Services, John Jay’s information central!
Visit the Virtual Jay Express Services Counter!
Important Information
Message from VP Brian Kerr - Postponement of Fall 2021 Registration updated 5/4/2021
Fall 2021 Registration has been postponed for 4-6 weeks while changes are made to the schedule to accommodate more in-person class options. As a result, existing registration appointments will be removed from students’ CUNYfirst self-service centers.
Students will be informed when a new schedule of classes for Fall 2021 that includes increased in-person options for students is published. At that time, students will be sent the updated class and registration schedule, and new appointments will be assigned. Additional announcements regarding classes will be sent to your John Jay email account.
Quick Links
Academic Calendar – Important dates and deadlines set both by the College and CUNY
Academic Advisement - Freshman/transfer advisement, CUSP advisement, Appointments
Bursar - Tuition and Fees, Payment Deadlines, and Schedule of Tuition Refund and Student Liability
CUNYFirst101 - directions to some of the important things you will you do in CUNYfirst
Financial Aid – FAFSA, student loans, Scholarships, forms
Registrar – Graduation requirements, Academic Standards & Requirements, forms
...Did You Know... MOST transactions can be done online or via email!
Declare your major/minor/specialization via email to jayexpress@jjay.cuny.edu
Submit FAFSA Verification worksheets & documents? *For inquiries or assistance with verification and financial aid related items please email the Financial aid office at financialaid@jjay.cuny.edu or Jay Express Services at jayexpress@jjay.cuny.edu
Official Transcript: Order Your Official Transcript Online! click here
The Summer & Fall 2021 Readmisison Application is now Open! Click here to apply!
Inquiries
Questions about your tuition bill/refund? Send an email to bursar@jjay.cuny.edu
Grade Change/Grade Appeal Requests & Inquiries: Send an email to gradechange@jjay.cuny.edu
Difficulties applying for Graduation? email jayexpress@jjay.cuny.edu
Need to change your name? Send the Change of Name form to jayexpress@jjay.cuny.edu
Questions about E-Permits? Send an email to epermit@jjay.cuny.edu
Questions about degree audits? Send an email to registraraudit@jjay.cuny.edu
Retroactive Resignation requests via e-mail: Send an email to retro@jjay.cuny.edu
**Your assigned John Jay student email must be used to conduct all College related business and inquiries. If you do not have access to your email please indicate in the subject area if you are an alumni, new freshmen or new transfer.**
CUNYFirst 101
For step by step guides on how to get a copy of your: unofficial transcripts, enrollment letters, account inquiries, paying your bill, change your mailing address, etc!
How To Videos
