Luke Mullane ’25, ’26: Internship Leads to Full Time Tech Role
Current Job: IT Support Specialist at Endeavour
Degrees: B.S. in Computer Science and Information Security (2025); M.S. in Digital Forensics and Cybersecurity (2026)
Internship: IT Support Intern, Endeavour (Summer 2024)
Program/Club: Computer Science Society Club
Hometown: Bronx, NY
Career Aspiration: Cybersecurity Engineer
What was life like before John Jay?
I grew up in the Throggs Neck section of the Bronx. My dad graduated from the Fashion Institute of Technology (FIT) and now works at an art studio. My mom is a fitness teacher. She works with local communities in the Bronx, providing fitness instruction at summer camps and teaching soccer at different schools throughout the school year. I am the youngest of three boys. My brothers influenced my interest in criminal justice and technology. One of my brothers works in crypto crime investigations, and my other brother is an engineer working for National Grid. Watching them accomplish their academic and career goals generated a real interest in the STEM fields for me. In high school, I deepened my understanding of STEM by joining the math leaders’ program and the computer science club.
Why John Jay?
I knew I wanted to go to a CUNY college because it would give me a strong education and help me launch a good career. John Jay College stood out to me for its Midtown location, which I really liked, and for its computer science and information security program. I wanted to learn more about programming, digital forensics, and cybersecurity. What’s great about John Jay is that you learn from professors and lecturers who have real-world experience in the field. They share their knowledge, teach you the skills that have worked for them, and help guide you toward success.
What sparked your passion for computer science and technology?
I’ve always been interested in innovations and the latest technology breakthroughs. Growing up, I was curious about the new communication devices being rolled out—the latest cell phones, laptops, and software programs. I wanted to learn how they worked, how the systems interacted, and how each technology led to the next innovation. When I built my first computer in high school, it was like everything clicked for me. I knew that understanding information systems, keeping them safe, and working with computers and technology was what I wanted to do.
Were there any John Jay classes that were pivotal to your career?
I would point to two classes that provided me with a baseline for my skills in IT and cybersecurity. My computer networking class with professor Kumar Ramansenthil gave me a strong foundation in the communication protocols that keep computer systems connected and running smoothly. That’s knowledge that I continue to draw on in my current role at Endeavour. I also took a data structures course that proved to be incredibly influential. The concepts I learned there shaped the way I approach problem-solving. During this class, I wrote a computer program (code) weekly, researched, and gained a deep understanding of how software is built, functions, and communicates. I believe everyone working in the tech field, regardless of their role, benefits from understanding how to read and write code.
What compelled you to enroll in the master’s degree program?
When I learned the graduate program was being offered at John Jay, and would add just one more year of schooling, it was an easy yes. Of course, I would apply, dive deeper into the work, and give myself more time to figure out which computer science path to follow after graduation. I wanted to level up the knowledge I had already acquired in my computer science classes. Technology evolves quickly, so sitting in classrooms with people on the frontlines of this work was informative. Everything I learned in the program is completely applicable to the work I do today.
What was your internship at Endeavour like?
I was hired as an intern in 2024, where I mostly focused on working at the help desk and gaining experience with cloud-based systems. Endeavour provides infrastructure to companies across the AI ecosystem. What I loved most about the internship was how immersive it was and how different it was from my classroom experience. In class, the work focused a lot on the on-premises technology, like an on-site server, whereas through this internship I transitioned to more cloud-based IT infrastructure work. I became familiar with cloud systems like Microsoft Azure, a cloud computing platform that focuses on computing infrastructure and servers, and Microsoft 365, which is more about the apps customers use.
How did you land your current job and what does your work entail?
During my internship, my supervisor at Endeavour knew I was planning to continue in school to earn my master’s degree, so they offered me a part-time role. That experience eventually led to a full-time position with the company. I’m so grateful that they saw my potential and took a chance on me.
In my role as an IT Support Specialist, I juggle several things. I handle help desk tickets, support clients, troubleshoot devices, and investigate issues such as suspicious activity on devices or networks. I also contribute to special projects. Right now, I’m developing a local administrator security policy. It’s been an incredible opportunity to help design and deploy it. From writing the documentation to communicating the upcoming changes and the tools being implemented across the company, the experience has been rewarding.
Where do you see yourself in 10 years?
I see myself working as a cybersecurity engineer building security systems for companies. I’d love to lead the development for that kind of innovative defense work at Endeavour one day.
Finish this sentence: Because of John Jay…
I was given the opportunity to learn what I was passionate about in the different fields of computer science. Being a John Jay student enabled me to build my skill set, deepen my knowledge of this field, and set me up to have a fulfilling career.
