Counseling Services Center

Counseling Services Center

Remote Services Information

“It is okay to not be okay. Come talk to us.”

Counseling Services Center Information:

The Counseling Services Center provides free psychological and counseling support services to meet the mental health and developmental needs of John Jay students.  Counseling services may be provided by our diverse group of full or part-time Doctoral or Master’s level staff members or by graduate externs or interns under the supervision of licensed clinicians. 

The Center is a fully accredited site in good standing with the standards of the International Association of Counseling Services.  All of the services are FREE of charge.  All of our services are confidential.  For example, if a family member, a professor, or anyone else should inquire about the services you receive here, we would not disclose any information without your written permission.  

Services Offered:

All of our services are currently offered remotely.  This means we conduct counseling sessions via telephone or video (Zoom).  Students may request our services via email or phone (see below).

Here are a few services we offer to John Jay students:

  • Intake Evaluations
  • Crisis/Consultation Counseling
  • Individual Counseling
  • Group Counseling
  • Referral Consultations
  • Substance Use Evaluations 
  • Substance Use Counseling
  • Confidential Title IX Evaluations


*Please note, at this time, we are unable to offer psychiatric services.  We can help you find psychiatric services in the community via referral consultations.*

All John Jay students may access our crisis and consultation services and the intake evaluation.  Referral consultations, Substance Use Evaluations, and Confidential Title IX Evaluations are also available to all John Jay students. No currently enrolled John Jay student will be turned away if they request to speak with a counselor at that moment or if they request an intake evaluation.  However, not all John Jay students are able to be seen regularly for ongoing individual counseling, as our center is not able to appropriately meet everyone’s treatment needs.  Additionally, various Group sessions have requirements for joining.

How to Access our Remote Services:

If you are interested in scheduling an evaluation for on-going counseling (i.e., meeting with the same counselor once per week for several weeks), please send an email to

If you would like a one-time appointment (consultation) or to speak with a counselor right away (crisis), please call 212-887-6239 or email Cory Head at

If you are in crisis after hours, please use these resources:

1-888-NYC-WELL (1-888-692-9355) or text “WELL” to 65173

National Suicide Prevention Hotline: 1-800-273-8255

NYC Samaritans: 212-673-3000


For questions about any of our services or to access any of these services, please email Gerard Bryant, Ph.D. at or Cory Head, Ph.D. at


ULifeline at John Jay 

ULifeline gives you the opportunity to check in with yourself about your overall well-being. It can also assist you in helping others in your life who might be struggling with depression, anxiety, stress, or other emotional issues. You can take an anonymous screening to understand more about how you're feeling, learn more about mental health through videos and articles, anonymously share your story to help others, and more! The Counseling Center and are here to support you. Check it out by clicking here