Navigate360 Support
Email us at navigatesupport@jjay.cuny.edu for any questions, requests, or other support needs.
Join us for weekly office hours on Tuesdays from 12–2 PM on February 3, 10, 17, and 24. Staff and faculty can drop in for help with questions, troubleshooting, or general support.
Click here to open Zoom meeting
(Meeting ID: 856 4080 5395 - Passcode: 868721)
We are happy to help you train your team to use Navigate360! If you’d like to organize any department trainings outside of our scheduled workshops, please email us at navigatesupport@jjay.cuny.edu with your requested dates and topics (if known) to be covered.
General
- CUNY EAB User Access Request Form
- Outlook Calendar Sync (New: Spring 2026)
- Messaging Students
- Scheduling Appointments
- Meeting Summaries/Reports
- Student Lists
- Reports, Searches, and Automations
- Kiosks, Events, and Drop-Ins
Faculty
- Using Alerts
- Submitting Early Check-In Reports
- Functions for Coordinators, Chairs, and Department Administrators
Staff
| Administrative Team | Support | navigatesupport@jjay.cuny.edu |
|---|---|---|
| Katalin Szur | Associate Dean for Student Success and Retention | kszur@jjay.cuny.edu |
| William Stevens | Associate Director for Data Analysis and Retention | wstevens@jjay.cuny.edu |
| Fernanda S.Cardoso | Navigate360 Implementation Specialist | fsilveiracardoso@jjay.cuny.edu |